Help Articles
Experian Rating Information
HouseAmp’s lenders rely on the Experian version of VantageScore 4.0 for their decision-making process. The VantageScore 4.0 model, developed by the three major credit bureaus (Experian, Equifax, and TransUnion), provides a comprehensive evaluation of ...
Multiple Parcels and APN Identification
When our platform detects multiple parcels for a single physical address, what is occurring is that you, as a property owner, likely have an adjoining parcel(s), generally vacant or with limited structures, to which you are also the legal owner. To ...
How does Pay-Later funding work?
Pay-later funding is provided by our lending partners in the platform and is based on available home equity. Homeowners complete a quick application and the platform verifies the lender’s criteria to let you know if you’re approved, and for how much. ...
I forgot my password
No worries! At the login screen you will see a link, "Forgot Password?" Select this link and insert your email address in the pop-up window and click Reset Password. (You may have to scroll down a little bit to reveal the "Reset Password" button.) ...
Connecting with a Service Pro
From the home screen, navigate to the Service Pros section and select the "Add Service Pro" button. To search for a specific Service Pro you were hoping for, select the "Add My Service Pro" link. You can now search by phone number to see if your ...
Change your password
When you are logged in to your HouseAmp account, select "Account Settings" from the left menu bar. Next, click "Change" in the Password box to view the password update option. Insert your current password, followed by your new password. Once you are ...
Delete an invitation email
Did you send an invite to a contact and now need to delete the invitation? From your HouseAmp account, click on the menu option on the left for the group your contact is assigned to (Home Owners, Real Estate Pros or Service Pros). Next, if you have ...
Resend an invitation email
From your HouseAmp account, click on the menu option on the left for the group your contact is assigned to (Home Owners, Real Estate Pros or Service Pros). Next, if you have any pending invitations for this group, you will see a blue link that says ...
Uploading a profile picture
Once you have logged in to your HouseAmp account, select "My Profile" from the menu on the left. Next, select "Edit Profile", which is found in the bottom right side of your screen. You will then be able to upload the image you wish to have displayed ...