Can multiple MLOs access the same borrower account?
Each borrower is assigned to one primary MLO, but Lender Admins can reassign borrowers if needed.
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Navigating Your MLO Borrower Dashboard
Overview Your Borrowers dashboard is your command center for managing all client relationships and loan applications within the HouseAmp platform. Understanding the Dashboard View Each borrower entry displays: ? Borrower name and contact information ...
Managing Your MLO Profile and Account Settings
Overview Your profile contains all the information that borrowers and the HouseAmp team see when working with you. Keeping this information current ensures professional communication. Accessing Your Profile 1. Click "My Account" in the top right ...
Can I access HouseAmp from my mobile phone or tablet?
Yes. The platform is mobile-responsive and can be accessed from any device with internet access. Need Help? Email: support@houseamp.com Phone: (877) 537-2643
Can I use the Equity Estimator before inviting a borrower to the platform?
Yes. The Equity Estimator is available directly from your dashboard and doesn't require the borrower to be registered. Need Help? Email: support@houseamp.com Phone: (877) 537-2643
When and How to Contact Support
Overview HouseAmp provides multiple support channels to ensure you get help quickly when questions arise or borrowers need assistance. Who Can Access Support? All HouseAmp support channels are available to mortgage loan officers, borrowers, real ...