Navigating Your MLO Borrower Dashboard
Overview
Your Borrowers dashboard is your command center for managing all client relationships and loan applications within the HouseAmp platform.
Understanding the Dashboard View
Each borrower entry displays:
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👤 Borrower name and contact information (email and phone)
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🏠 Property address
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📊 Application status with visual progress bars
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📅 Date the account was created |
The visual progress bars allow you to quickly identify which applications are moving forward and which might need attention.
Dashboard Features
🔽 Filtering / Searching
Use the search box at the top of the page to quickly locate a borrower by first or last name.
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Click on the email or phone number to immediately reach out to borrowers without leaving the platform.
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🟢 Status Indicators
Color-coded status bars show you at a glance where each application stands in the process.
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Need Help?
Our support team is here to assist you with your dashboard.
Email: support@houseamp.com
Phone: (877) 537-2643
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Can multiple MLOs access the same borrower account?
Each borrower is assigned to one primary MLO, but Lender Admins can reassign borrowers if needed. Need Help? Email: support@houseamp.com Phone: (877) 537-2643
Can I use the Equity Estimator before inviting a borrower to the platform?
Yes. The Equity Estimator is available directly from your dashboard and doesn't require the borrower to be registered. Need Help? Email: support@houseamp.com Phone: (877) 537-2643
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How long does the borrower application take to complete?
Most borrowers complete the application in 20–30 minutes if they have all required documents ready. However, many borrowers start the application and return later to finish it. Need Help? Email: clientservices@houseamp.com Phone: (877) 537-2643